With the advent of digitization and electronic devices becoming universal, the way customers purchase or inquire about their needs have changed. People have started buying products online, do business online, and connect and engage online. For instance, for a household requirement like electrical, plumbing, carpentry etc. people have started seeking guidance from search engines. All this underlines the sea of changes taking place in this ongoing digital era. It also brings to light the fact that businesses, as well as individuals who have built the expertise in managing digital technologies and platforms, can make the most out of this digital education.